Your Feedback Matters!
We value your feedback and take every submission seriously. Our team reviews all concerns carefully and will respond as soon as possible. While we aim to reply much sooner, please allow up to 14 business days for us to get back to you. Rest assured, we’ll do everything we reasonably can to resolve your concern and make things right.
Please also note: If you’ve previously called or emailed us with feedback, there’s a chance your message may have been overlooked due to the high volume of calls and emails we receive each day. This form is specifically designed to keep everything organized and ensure that your concern reaches our management team directly.
All feedback and concerns will be handled via email only. This is to make sure that everything is well-documented on both sides and there are no miscommunications, which sometimes can happen over the phone. Handling concerns by email allows us to provide clear, accurate, and timely responses.
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